Please read all policies HERE before booking your appointment. By submitting your appointment deposit, you are acknowleding that you have understood and agreed to BossyWinks policies.

BossyWinks Policies

Due to Covid-19, you must wear a mask during your appointment. No exceptions.
If you have symptoms, have been around someone that has symptoms or tested positive for Coronavirus, for everyone's safety please contact me before your appointment to be rescheduled.
Cash payments and tips are accepted. Card/contactless payment is recommended.

While I am home-based, I strive to deliver a relaxing lash experience -- with the help of your cooperation for the following policies.

Before Booking Your Appointment

  • A $20 non-refundable deposit is due at the time of booking and will be applied towards the full service cost.
  • Deposits are subject to one transfer and must be scheduled within 48 hours after cancellation.
  • Please arrive with clean lashes (no mascara, glue, eyeliner, moisturize, or any oil based product otherwise a LASH BATH is required and even so it is not a guarantee that the eyelash extensions will last.
  • Please refrain from wearing buns and ponytails. They may cause discomfort while laying down.
  • Please do not drink coffee prior to your appointment.
  • No extra guests. No exceptions. (Including pets)
  • Please leave enough time before and after your appointment for additional activities you may have planned as I do not rush my work.
  • If you arrive 15+ minutes late, you will be charged a $10 late fee. After 20 minutes, your appointment may be cancelled at my discretion.

After Your Appointment

  • All services are final. In the event you are dissatisfied we can further assist via email or phone. Unfortunately, we cannot provide cash or credit refunds.
  • If for any reason you are unhappy with your service, contact me within 3 days of your appointment and I will be happy to make adjustments to your satisfaction under careful review and consideration.
  • Please keep your extensions dry for the first 1-2 days, avoiding heat, smoking, steam, saunas, facials, swimming, crying, etc.
  • Do not pick or pull at your lash extensions, book a refill or removal.
  • Avoid face to pillow as you can snag your extensions.
  • Do not use use oil-based makeup, eye products or creams.
  • Wash your lashes - It is normal lose about 1-3 lashes per day!

Fill-In Policy

  • There cannot be more than 3 weeks (21 days) between fills.
  • You must have retained at least 40% of lash extensions from previous appointment to be considered a fill-in. If you have retained less than the required amount of lashes for a fill-in, a full set may be required.